Happy Wife
I was recently asked to speak about humans vs. machines in customer and decided to share the story of how I set out to make Japanese women happy.
Acquisition | Propositions | Customer Engagement
I was recently asked to speak about humans vs. machines in customer and decided to share the story of how I set out to make Japanese women happy.
I recently sat down with Anirvan Sen to speak about innovation and co-creation. Some of the key points were: anchoring
It was a pleasure to speak about MetLife’s innovation efforts at Techfin 2019 in Seoul last week.
The Korean Life Insurance Association hosted a conference on the future of insurance and invited me to present on how